local HP support?
i'v had some really bad experiences with local Dell support through another company, the people installed Turtle beach drivers for the sound blaster card when the harddrive was replaced...
if it IS local HP support and something like this happens again, i suggest you start learning how to get your hands dirty in order to know how to undo something like this if it happens again.
give us a list of your hardware, maybe we can find the drivers for you.
srry for the first post... was reading something similar on another website and ended up writing the same thing twice..