Think you are having issues with your Flow internet connection? Please follow this guide and post the results here.
First step: Connect your computer/laptop directly to the Flow modem.
Second step: Do a speedtest to Flow, Trinidad
www.speedtest.net
Ensure you're getting solid latency, 10 - 15ms should be fine, and bandwidth near your package speed so Around 15mb down, 2mb up for the 15mb package
Third step: Do a speedtest to Marathon, Florida
www.speedtest.net
Ensure you're getting decent latency 60 - 80ms should be fine, and bandwidth near your package speed. Around 15mb down and 2mb up for the 15mb package
Note, the greater your bandwidth, the less likely you will achieve the maximum speed during peak times (6PM - Midnight) when testing to foreign servers.
If all results look reasonable, any poor in game performance you are experiencing could be related to issues beyond your internet connection. Examples like server lag due to cpu overload, distance (maybe located in US West), windows updates or other downloads running incognito on your PC or competition for bandwidth from other users in your household if you share your internet. One person on youtube or netflix can devastate your ping if you do not have QoS properly configured on your home router.
Be mindful, Flow has little control if you're playing on a foreign server. A thousand factors come into play as listed above.
Hope this helps
