Author Topic: Data retrival  (Read 3411 times)

Offline QZA

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Data retrival
« on: July 25, 2014, 02:14:33 PM »
I have a 1TB WD USB external drive that fell, when I plug it in the light flashes and I can feel it spinning but it does not appear on the list of drives. However in the system tray under safely remove and eject data the drive appears and I can click remove and I get the relevant prompt that it's now safe to remove.

What I need is someone to either get the drive to work or to get the data off the drive. If the drive itself can't be saved I would of course purchase a new drive from you to place the retrieved data on.

Carigamers

Data retrival
« on: July 25, 2014, 02:14:33 PM »

Offline rassmatic

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Re: Data retrival
« Reply #1 on: July 25, 2014, 02:21:45 PM »
Where are you located?



Offline QZA

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Re: Data retrival
« Reply #2 on: July 25, 2014, 02:41:14 PM »
Princes Town

Offline Saxito Pau

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Re: Data retrival
« Reply #3 on: July 25, 2014, 08:24:59 PM »
Any knocking sounds from the drive? If yes, you in some trouble. If no, then you can open the external drive and hook up drive internally in a PC or to another external HDD dock
God is dead.

Offline QZA

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Re: Data retrival
« Reply #4 on: July 25, 2014, 09:23:04 PM »
no knocking it behaves just as before just not showing up as a drive

Carigamers

Re: Data retrival
« Reply #4 on: July 25, 2014, 09:23:04 PM »

Offline rassmatic

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Re: Data retrival
« Reply #5 on: July 26, 2014, 12:02:08 AM »
You can try what Sax said and install it on your PC to see if you can retrieve the data that way. If you can't and you're in the Eldorado/Tunapuna anytime soon, I can see what I can do for you.



Offline QZA

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Re: Data retrival
« Reply #6 on: July 26, 2014, 12:23:08 AM »
ok thanks can you direct me to a tutorial?

Offline TriniXaeno

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Re: Data retrival
« Reply #7 on: July 26, 2014, 08:57:24 AM »
No worries Qza. We can take care of that for you.

1st level data retrieval on a dead hard drive isn't costly but is very time consuming. You'll need to give us a couple days with it.

2nd level data retrieval is a very expensive and takes even longer, (two weeks). Involves retrieving data from the platters directly in a vacuum environment. No charge for this one if it is not successful.

I only recommend going to the second level if the data is of utmost importance.


Offline QZA

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Re: Data retrival
« Reply #8 on: July 26, 2014, 10:27:11 AM »
Guys you all are llife savers, lol or at least data savers haha. I'll link up. Many thanks.

Carigamers

Re: Data retrival
« Reply #8 on: July 26, 2014, 10:27:11 AM »

 


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