I have been with Websource for about 3 years myself. At first everything was good, but for the last year or so I have noticed that they are charging me customs duty and vat on almost all my items, and sometimes quite large sums. I contacted customs and was advised that not all packages are checked by them. They do random checking, so why is Websource charging me all the time. I do not mind if they charge a small sum sometimes ( and if they do this for everyone, they will make a lot of profit), but this is ridiculous. I left CSF couriers for the same thing, they were calculating Customs duty and vat on every single item and could not show me the customs receipt. They are supposed to give you a copy of the customs receipt. What a big ripoff. If anyone knows a good courier service that is not trying to dig out my eyes, please let me know. I am done with Websource.
