Author Topic: Flow Broadband - Status Thread  (Read 183921 times)

Offline woodyear99

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Re: Flow Broadband - Status Thread
« Reply #540 on: February 12, 2011, 06:54:54 PM »
I think it is just time of the day, my speedtest @ 6:54 pm

Uploads are better, never saw it go above 1 mbit.....


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Re: Flow Broadband - Status Thread
« Reply #540 on: February 12, 2011, 06:54:54 PM »

Offline TriniXaeno

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Re: Flow Broadband - Status Thread
« Reply #541 on: February 12, 2011, 07:27:30 PM »
Yeah, flow's been ripping up these days.

Tested a 10mb racing @ 15mb yesterday.

On another note.....Rage....Zombie Strippers??? really???

Offline TheApprentice

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Re: Flow Broadband - Status Thread
« Reply #542 on: February 12, 2011, 08:02:27 PM »
Flow ripping what up? :/

All week = this and less:

Offline rassmatic

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Re: Flow Broadband - Status Thread
« Reply #543 on: February 13, 2011, 01:09:14 AM »
On another note.....Rage....Zombie Strippers??? really???

hahahaha!!! doh judge me jed!!! lol. it was a surprisingly fun movie actually. :happy0203:



Offline TriniXaeno

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Re: Flow Broadband - Status Thread
« Reply #544 on: February 13, 2011, 04:40:59 PM »
lol, well I see Tito Ortiz starring in it, and being a big MMA fan, I'll have to support the fighter and watch this movie.

Apprentice, just ran a test on my 5mb.

Looks normal



Maybe its in your area. Who else on the forum close to you that on flow? Would be interested to see their results.

Carigamers

Re: Flow Broadband - Status Thread
« Reply #544 on: February 13, 2011, 04:40:59 PM »

Offline trinigamer

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Re: Flow Broadband - Status Thread
« Reply #545 on: February 23, 2011, 11:01:41 PM »




Speed is ok in San Juan. Ping could use some improvement.

Couple weeks ago it was terrible tho.


Offline TheApprentice

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Re: Flow Broadband - Status Thread
« Reply #546 on: March 11, 2011, 08:40:21 PM »
Ok this past 2 weeks = High Latency for me.
Multiplayer games are lagging like hell.









Quote
Pinging carigamers.com [72.52.247.183] with 32 bytes of data:
Reply from 72.52.247.183: bytes=32 time=532ms TTL=45
Reply from 72.52.247.183: bytes=32 time=516ms TTL=45
Reply from 72.52.247.183: bytes=32 time=224ms TTL=45
Reply from 72.52.247.183: bytes=32 time=246ms TTL=45

Ping statistics for 72.52.247.183:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 224ms, Maximum = 532ms, Average = 379ms


Please tell me it's everybody affected and not just me  :shakehead:

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Re: Flow Broadband - Status Thread
« Reply #547 on: March 11, 2011, 09:55:18 PM »
mines been fine



Been getting epic lag only in League of Legends and I'm pretty sure that has to do with the game itself (and their servers / netcode) than Flow.

Everything else has been running like butter.

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Re: Flow Broadband - Status Thread
« Reply #548 on: March 11, 2011, 10:06:12 PM »
148ms to Florida.. That used to be 60-70ms :/
Things really laggy. Spoke to berserk and his fps pings are 200ms+ like me.


Same speedtest to same server as you on a 25mbps connection:
« Last Edit: March 11, 2011, 10:09:06 PM by TheApprentice »

Offline TheApprentice

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Re: Flow Broadband - Status Thread
« Reply #549 on: March 11, 2011, 10:25:05 PM »
Just called Flow support. Guy says everything is normal, he argues that 200ms and higher for FPS games is "OKAY".
He says nothing is wrong with the Flow network and the problem is the servers I connect to.  :shakehead:
While talking to him and explaining certain things he just doesn't reply and gives me the silence treatment.
I tell him to move this up to his superiors and he says everything is good, they can't do anything about it and HANGS UP on me.
This is BS.

Offline Eroo

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Re: Flow Broadband - Status Thread
« Reply #550 on: March 11, 2011, 10:57:27 PM »
Unfortunately this is becoming the normal treatment from Flow. I tired get shit service from them. Every other week is either they blocking torrents or speed bad.

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Re: Flow Broadband - Status Thread
« Reply #551 on: March 12, 2011, 12:06:27 AM »
I think we got to look at which part of Trinidad you guys are from as well.

I remember there was a time when it was working bess in Petit Valley and St. Anns but people in Maraval and South was feeling real pain.

Might see a pattern again.

Also, my test was run at peak time, which usually gives that sort of result.

At off peak, I'll usually do better in the latency department.

Still all games running smooth (save for League of Legends)

Offline Spazosaurus

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Re: Flow Broadband - Status Thread
« Reply #552 on: March 12, 2011, 01:55:12 AM »
I suffering with 2mb download from tstt, real pain, but at least I know im actually getting 2mb and a decent ping to most servers.

Keep that high bandwidth oui. I need good ping which they seem incapable of delivering consistently, hadda be worrying bout peak and off peak. pfffft.

You wanna hold all kinna expo but basic things like proper customer service, COURTESY and competent staff you can't be bothered with. What a pack of friggin jokers.

Allyuh not seeing a red cent from me anytime soon.
« Last Edit: March 12, 2011, 01:59:08 AM by Captain Awesome »

Offline TriniXaeno

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Re: Flow Broadband - Status Thread
« Reply #553 on: March 12, 2011, 10:47:18 AM »
lol, ok Emo-Awesome. We've heard your anti-flow rant a billion times. Same can be said for Blink as they have scorned many a gamer with dismal performance and lack luster customer service as well.

but enough on the ISP love/hate relationships, lets try and help Apprentice with something on topic.

Here's my offpeak results (ran a few seconds ago)



Hit us your results for comparison.

Apprentice, if you can, try running this test as well....it gives some very detailed analysis on your connection. May help pinpoint the source of the problem.

http://netalyzr.icsi.berkeley.edu/index.html

In my results, the section on buffering is a bit worrying.

Quote
Network buffer measurements (?): Uplink 5900 ms, Downlink 1200 ms
We estimate your uplink as having 5900 msec of buffering. This is quite high, and you may experience substantial disruption to your network performance when performing interactive tasks such as web-surfing while simultaneously conducting large uploads. With such a buffer, real-time applications such as games or audio chat can work quite poorly when conducting large uploads at the same time.
We estimate your downlink as having 1200 msec of buffering. This is quite high, and you may experience substantial disruption to your network performance when performing interactive tasks such as web-surfing while simultaneously conducting large downloads. With such a buffer, real-time applications such as games or audio chat can work quite poorly when conducting large downloads at the same time.

Would be interested in seeing the results on a TSTT connection

Offline Mobscene

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Re: Flow Broadband - Status Thread
« Reply #554 on: March 12, 2011, 11:16:10 AM »




Offline Arcmanov

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Re: Flow Broadband - Status Thread
« Reply #555 on: March 12, 2011, 01:55:05 PM »
Working fine here...






...and it seems that Flow has upped their upload bandwidth finally.
I'm consistently getting 1Mb upload.  I hope that's not a fluke.



The NetAlyzr results are similar with the buffering issues...

Quote
Network buffer measurements (?): Uplink 1600 ms, Downlink 840 ms

We estimate your uplink as having 1600 msec of buffering. This is quite high, and you may experience substantial disruption to your network performance when performing interactive tasks such as web-surfing while simultaneously conducting large uploads. With such a buffer, real-time applications such as games or audio chat can work quite poorly when conducting large uploads at the same time.

We estimate your downlink as having 840 msec of buffering. This level can in some situations prove somewhat high, and you may experience degraded performance when performing interactive tasks such as web-surfing while simultaneously conducting large downloads. Real-time applications, such as games or audio chat, may also work poorly when conducting large downloads at the same time.


Could that be a Flow issue?
How do we engage them on this one?
Systems United Navy - Accipiens ad Astra


Offline Spazosaurus

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Re: Flow Broadband - Status Thread
« Reply #556 on: March 12, 2011, 02:36:54 PM »
I should point out that TSTT's customer service is 50x better than Flow's at this present time.

I'l not saying they should have technical issues but that coupled with POOR support is total fail.

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Re: Flow Broadband - Status Thread
« Reply #557 on: March 12, 2011, 03:08:08 PM »
lol, you still quarrellin? lets see the results from the test on a tstt connection por favor.

http://netalyzr.icsi.berkeley.edu/index.html

Especially interested in the buffer results

Offline TheApprentice

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Re: Flow Broadband - Status Thread
« Reply #558 on: March 12, 2011, 08:48:10 PM »
lol, ok Emo-Awesome. We've heard your anti-flow rant a billion times. Same can be said for Blink as they have scorned many a gamer with dismal performance and lack luster customer service as well.

but enough on the ISP love/hate relationships, lets try and help Apprentice with something on topic.

Here's my offpeak results (ran a few seconds ago)



Hit us your results for comparison.

Apprentice, if you can, try running this test as well....it gives some very detailed analysis on your connection. May help pinpoint the source of the problem.

http://netalyzr.icsi.berkeley.edu/index.html

In my results, the section on buffering is a bit worrying.

Quote
Network buffer measurements (?): Uplink 5900 ms, Downlink 1200 ms
We estimate your uplink as having 5900 msec of buffering. This is quite high, and you may experience substantial disruption to your network performance when performing interactive tasks such as web-surfing while simultaneously conducting large uploads. With such a buffer, real-time applications such as games or audio chat can work quite poorly when conducting large uploads at the same time.
We estimate your downlink as having 1200 msec of buffering. This is quite high, and you may experience substantial disruption to your network performance when performing interactive tasks such as web-surfing while simultaneously conducting large downloads. With such a buffer, real-time applications such as games or audio chat can work quite poorly when conducting large downloads at the same time.

Would be interested in seeing the results on a TSTT connection

lol... day after I start complaining about the issue things back to normal.



^Haven't seen that ping since early December.

And I ran that test, everything is fine.

Quote
We estimate your uplink as having 1400 msec of buffering. This is quite high, and you may experience substantial disruption to your network performance when performing interactive tasks such as web-surfing while simultaneously conducting large uploads. With such a buffer, real-time applications such as games or audio chat can work quite poorly when conducting large uploads at the same time.
We estimate your downlink as having 230 msec of buffering. This level may serve well for maximizing speed while minimizing the impact of large transfers on other traffic.

Would have loved to see the test results when everything was running horrible.

Anyway this does not give Flow CSR's any excuse to HANG UP on their customers.
One of my friends having the same issue with his connection called 30mins after I called in last night.
The CSR rudely spoke to him saying "is this the same person that called with the same problem" and hangs up.

I did post this issue to their facebook page as well.. Maybe they did look into it after those phone calls last night as well as the facebook post.
O well... Hopefully things run good for some time, which really means about a few weeks before more problems.  :shakehead:



Offline Spazosaurus

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Re: Flow Broadband - Status Thread
« Reply #559 on: March 12, 2011, 11:47:57 PM »
lol, you still quarrellin? lets see the results from the test on a tstt connection por favor.

http://netalyzr.icsi.berkeley.edu/index.html

Especially interested in the buffer results


Quote
Network buffer measurements (?): Uplink 210 ms, Downlink is good
We estimate your uplink as having 210 msec of buffering. This level may serve well for maximizing speed while minimizing the impact of large transfers on other traffic.
We were not able to produce enough traffic to load the downlink buffer, or the downlink buffer is particularly small. You probably have excellent behavior when downloading files and attempting to do other tasks.

I do, actually. I got the same result with 2 torrent instances on the network running and the other test was run with them closed.

Only other warning is this

Quote
DNS resolver properties (?): Lookup latency 4000ms
Your ISP's DNS resolver requires 4000 msec to conduct an external lookup. It takes 130 msec for your ISP's DNS resolver to lookup a name on our server.
This is particularly slow, and you may see significant performance degradation as a result.




Random server in Amsterdam just for kicks...





Anyway this does not give Flow CSR's any excuse to HANG UP on their customers.
One of my friends having the same issue with his connection called 30mins after I called in last night.
The CSR rudely spoke to him saying "is this the same person that called with the same problem" and hangs up.

I did post this issue to their facebook page as well.. Maybe they did look into it after those phone calls last night as well as the facebook post.
O well... Hopefully things run good for some time, which really means about a few weeks before more problems.  :shakehead:


Wonder if wyatt will be as forgiving WHEN something like this happens to him when he's getting an issue.
« Last Edit: March 13, 2011, 12:36:39 AM by Captain Awesome »

Carigamers

Re: Flow Broadband - Status Thread
« Reply #559 on: March 12, 2011, 11:47:57 PM »

 


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