Author Topic: Dell Customer: I am going to SUE Dell can I get support now?  (Read 1724 times)

Offline W1nTry

  • Administrator
  • Akatsuki
  • *****
  • Posts: 11329
  • Country: tt
  • Chakra 109
  • Referrals: 3
    • View Profile
  • CPU: Intel Core i7 3770
  • GPU: Gigabyte GTX 1070
  • RAM: 2x8GB HyperX DDR3 2166MHz
  • Broadband: FLOW
  • Steam: W1nTry
  • XBL: W1nTry
Dell Customer: I am going to SUE Dell can I get support now?
« on: January 11, 2007, 09:23:18 AM »
This is funny:
Quote
Miffed punter secures legal victory over Dell

Writ served where it won't be found

By Nick Farrell: Thursday 11 January 2007, 09:00
A DELL CUSTOMER who had a gutsful of Dell's customer service, managed to successfully sue the outfit for its shoddy service.

Pat Dori spent five months and 19 phone calls trying to get Dell to fix a broken laptop. In the end he decided to sue the outfit for failing to adequately fix the problem.

While this would normally force a person to expensive legal bills, Dori got around this by serving the court papers on a Dell kiosk. Generally these kiosks are staffed by part-timers who don't really care enough to forward any paperwork on.

Sure enough, Dell didn't even know the papers had been served and was not in court on the day to defend itself.

Dori managed to get a default judgement winning $3,000 and a ruling to allow bailiffs to close the kiosk and seize items if the judgement was not paid.

Apparently Dell has now settled the case out of court for undisclosed terms. Dori told ithe New York Times that it seems that to get a problem fixed you have to get Dell's cash first which tends to attract its attention.

He said that this is a much better way than shouting down the phone at Dell's customer support. µ

Carigamers

Dell Customer: I am going to SUE Dell can I get support now?
« on: January 11, 2007, 09:23:18 AM »

Offline Crixx_Creww

  • Akatsuki
  • *****
  • Posts: 9057
  • Country: 00
  • Chakra -12
  • ANBU OF THE HIDDEN VILLAGE FOAK
    • Atari 2600.
  • Referrals: 11
    • View Profile
    • www.crixxcrew.com
  • CPU: Intel Q6600 @3.2 Ghz
  • GPU: Nvidia Xfx geforce 9800GTX+
  • RAM: 8 Gigs Mixed kingston and corsair ddr2
Re: Dell Customer: I am going to SUE Dell can I get support now?
« Reply #1 on: January 11, 2007, 10:09:56 AM »
O.o blink blink


/sue dell for not liking the colour of my machine..

Carigamers

Re: Dell Customer: I am going to SUE Dell can I get support now?
« Reply #1 on: January 11, 2007, 10:09:56 AM »

 


* ShoutBox

Refresh History
  • Crimson609: yea everything cool how are you?
    August 10, 2022, 07:26:15 AM
  • Pain_Killer: Good day, what's going on with you guys? Is everything Ok?
    February 21, 2021, 05:30:10 PM
  • Crimson609: BOOM covid-19
    August 15, 2020, 01:07:30 PM
  • Shinsoo: bwda 2020 shoutboxing. omg we are in the future and in the past at the same time!
    March 03, 2020, 06:42:47 AM
  • TriniXjin: Watch Black Clover Everyone!
    February 01, 2020, 06:30:00 PM
  • Crimson609: lol
    February 01, 2020, 05:05:53 PM
  • Skitz: So fellas how we go include listing for all dem parts for pc on we profile but doh have any place for motherboard?
    January 24, 2020, 09:11:33 PM
  • Crimson609: :ph34r:
    January 20, 2019, 09:23:28 PM
  • Crimson609: Big up ya whole slef
    January 20, 2019, 09:23:17 PM
  • protomanex: Gyul like Link
    January 20, 2019, 09:23:14 PM
  • protomanex: Man like Kitana
    January 20, 2019, 09:22:39 PM
  • protomanex: Man like Chappy
    January 20, 2019, 09:21:53 PM
  • protomanex: Gyul Like Minato
    January 20, 2019, 09:21:48 PM
  • protomanex: Gyul like XJin
    January 20, 2019, 09:19:53 PM
  • protomanex: Shout out to man like Crimson
    January 20, 2019, 09:19:44 PM
  • Crimson609: shout out to gyal like Corbie Gonta
    January 20, 2019, 09:19:06 PM
  • cold_187: Why allur don't make a discord or something?
    December 03, 2018, 06:17:38 PM
  • Red Paradox: https://www.twitch.tv/flippay1985 everyday from 6:00pm
    May 29, 2018, 09:40:09 AM
  • Red Paradox: anyone play EA Sports UFC 3.. Looking for a challenge. PSN: Flippay1985 :)
    May 09, 2018, 11:00:52 PM
  • cold_187: @TriniXjin not really, I may have something they need (ssd/ram/mb etc.), hence why I also said "trade" ;)
    February 05, 2018, 10:22:14 AM

SimplePortal 2.3.3 © 2008-2010, SimplePortal