Author Topic: Flow Broadband - Status Thread (Read 187587 times)

Fkacn_tt · « **Reply #700 on:** October 08, 2012, 01:50:50 PM »

my guess right now is that you have a signaling/power issue on the down and upstream. Check the power levels from the status page. I bet the power levels for upstream is greater than 53dBmV

When you tried moving the modem around your home, did you also try connecting it directly to the first point where the cable comes into your home, depending on how they ran the cable this could be ground level or through your roof. You need to try to get to this point as this will allow me rule out if any of your splitters are to blame, as we will be bypassing them all.

Carigamers · « **Reply #700 on:** October 08, 2012, 01:50:50 PM »

TriniXaeno · « **Reply #701 on:** October 08, 2012, 04:25:14 PM »

Sounds like solid advice. I remember being told to place my modem at that point as well for best performance. To avoid the splitters and such.

Silex · « **Reply #702 on:** October 09, 2012, 12:43:24 AM »

well the upstream power level is 46.25 and downstram power levels on average are 36...but im unsure exactly where the splitters are...is it inside the flow box thing(grey box) is it likely that there are just 4 seperate cables coming from this box into the house and no splitters being present? Ill still check though where i can hook up the modem to bypass these splitters

Fkacn_tt · « **Reply #703 on:** October 09, 2012, 04:34:49 PM »

Would think with those errors in your log the signal would be to high, but from what you just posted everything seems to be within a more than decent range and you should not be having any problems.

Let me ask you how is your TV and Voice service if you also get them from flow, When did you notice the problem and were there any significant events that occurred prior to the problem.

Silex · « **Reply #704 on:** October 09, 2012, 04:46:25 PM »

Tv is fine but we have the flow voice plan but dont really use it..this problem is going on for more than 6 months but got even worse when we got the new 15mb plan wit the huge ass modem...that as far as i can remember but flow tech switched the modem 4 times but the problem stayed the same (although with this one it is the absolute WORST....limited or no connectivity every 35 seconds average but the modem doesnt restart itself at all like the previous ones)...my landline is tstt however and we have an unsolvable problem with the phone were there is constant static...and can only be cleared by flashing the phone multiple times...
*sigh*

Carigamers · « **Reply #704 on:** October 09, 2012, 04:46:25 PM »

Fkacn_tt · « **Reply #705 on:** October 09, 2012, 04:58:53 PM »

what about your neighbours are they also experiencing the same issues, if not can you get one to loan you there modem for 15-20 mins to see if the issue repeats with their modem, you can also do the opposite also.

Silex · « **Reply #706 on:** October 09, 2012, 07:27:47 PM »

That ive yet to find out..will have to ask next time i see a neighbour...kind an old ppl area so not much with internet tho...

W1nTry · « **Reply #707 on:** October 10, 2012, 10:12:33 AM »

I've been gaming on Flow without much problems, but browsing can be erratic at times/slow go figure

Sent from my MB865 using Tapatalk 2

TriniXaeno · « **Reply #708 on:** October 10, 2012, 10:57:06 AM »

Quote from: Silex on October 09, 2012, 04:46:25 PM

got even worse when we got the new 15mb plan wit the huge ass modem...

Wait...are you saying you have the new modem??

Well sir, I have the fix for you.....ask for your old modem back....the original one...not the New model.

I had the EXACT same problem when I first upgraded to the 15mb package.

Got them to give me back my original modem and it worked just fine and yes....you still get the 15mb speed.

Silex · « **Reply #709 on:** October 10, 2012, 12:15:58 PM »

Ok ill do that when the tech comes :d thanks

Silex · « **Reply #710 on:** October 15, 2012, 04:51:13 PM »

OK well after some missed visits a technician came and well he did what i asked and gave me back my old modem...everything works perfect now

thanks for all the help!!

TriniXaeno · « **Reply #711 on:** October 16, 2012, 07:53:29 AM »

Glad to hear it bro.

Rebirthoftheundead · « **Reply #712 on:** October 18, 2012, 08:49:43 PM »

anyone having problems right now? was playing SC2 with some pals and we all started to lag like hell, tried browsing and everything is extremely slow can't even stream good

Eroo · « **Reply #713 on:** October 18, 2012, 09:10:39 PM »

Yup cant even get speedtest to load it so slow now

Netizen1 · « **Reply #714 on:** October 18, 2012, 09:45:04 PM »

dead slow, no TV streaming for me tonight.

TriniXaeno · « **Reply #715 on:** October 18, 2012, 10:58:17 PM »

Did a speedtest and got 5mb instead of the usual 15

Not sure what's going on.

Arcmanov · « **Reply #716 on:** October 19, 2012, 08:29:51 AM »

Yeah, something was definitely wrong. I ended up watching *gasp* 'regular' TV.

...and I'm glad I did, because I got to see Obama on The Daily Show.

SwiftKeyed from my Samsung Galaxy S3 with Tapatalk 2

Spazosaurus · « **Reply #717 on:** October 19, 2012, 12:26:02 PM »

Hmmmmmmmmmmmmmmmmm,...................................

Somebody lick down a post on lady young again nah...

Sent from my Galaxy Note using Tapatalk 2

W1nTry · « **Reply #718 on:** October 22, 2012, 02:32:43 PM »

As is the case, Flow is... iffy for regular browsing and even netflix by me... and of late even gaming i've been getting at least 1-2 disconnects whilst in-game regularly now... overall not bad, but i'm seeing new 'bugs' that didn't occur when I first got the service.

rassmatic · « **Reply #719 on:** October 23, 2012, 08:48:18 PM »

Sorry guys. Free leech week on Bootytape. I'll give back the bandwidth by Friday.

Carigamers · « **Reply #719 on:** October 23, 2012, 08:48:18 PM »

Author Topic: Flow Broadband - Status Thread (Read 187587 times)

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