Author Topic: Flow Broadband - Status Thread  (Read 187842 times)

Offline Notnice

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Re: Flow Broadband - Status Thread
« Reply #300 on: August 11, 2010, 09:45:01 PM »
Flow  working like crap a few days now only getting about 300kbs on rapidshare torrent max out at 40kbs.

Carigamers

Re: Flow Broadband - Status Thread
« Reply #300 on: August 11, 2010, 09:45:01 PM »

Offline Spazosaurus

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Re: Flow Broadband - Status Thread
« Reply #301 on: August 11, 2010, 09:49:05 PM »
well hoss, threatening to go back tstt eh even make Flow BLINK...hahah yea.

check...

Quote
Good day. My name is X. You may have remembered me and the issues I have been having.
 
A technician came today and reported that everything was fine with the wiring and other infrastructure at my home yet I continue to have SERIOUS issues with the service. As far as he and you all are concerned there IS no problem but this can't be further from the truth. These days it seems to work barely ok in the morning and in the night (8pm and beyond) is when everything goes wrong.
 
Is it that this problem cannot be fixed in my area? I know at least 10 people with the service in other parts of the country that are not having this issue. I need to know if I can get a resolution this week. I am completely fed up. If it can't be fixed I would have no choice but to make alternative arrangements for my internet connection needs. I can't take it anymore.

Not a call, not an email, nada. Worse company ever. NB this was sent last week Thursday eh.

So yea, I counting on the fact that I had Blink before may make things easier and quicker. I calling them every week to get a status. Nuh leaving them alone no months at all at all. Friggin flow is the worst, cah handle it. And for spite I eh paying no bill. Fcukin come and take the money from my cold dead hands. Is NOW they go call or email, but fcuk that.


Oh, and here's another mail I sent the communications manager last week again.

Quote
Good day. After many promises of being contacted with updates without follow through and promises of resolution followed by even worse service, I have decided that I have had enough.
 
I have already set in motion arrangements to have an alternative service setup and as soon as this is in place I will discontinue your 'service'. This has become absolutely necessary since my connection has proven to be totally unsatisfactory for the past few months. I will also not be paying any further bills due. Thanks a lot...for nothing.

Yea...no response. I could only imagine what they saying in they head. Well f**in go na we eh go miss yuh measely $200 a month.
« Last Edit: August 11, 2010, 09:52:37 PM by Captain Awesome »

Offline Eroo

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Re: Flow Broadband - Status Thread
« Reply #302 on: August 11, 2010, 10:05:39 PM »
lol @ the love hate flow relationship

I surprise men touting running back to blink like it so easy to do.

I never gave up my blink connection when I got Flow. I just downgraded to a 256k to have as a backup. Its a good thing too because at times I have to use it as its better than my Flow connection. All I have to do is call and tell then to upgrade me.

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Re: Flow Broadband - Status Thread
« Reply #303 on: August 11, 2010, 11:22:52 PM »
...... you payin for 2 net connections? u have money to burn? anyhow, i still love FLOW. first time they ever givin me problems.

i doh even kno if to blame them, as i could be my router playin up. doubt it though.



Offline TriniXaeno

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Re: Flow Broadband - Status Thread
« Reply #304 on: August 11, 2010, 11:38:29 PM »
Boy captain, I woulda try ordering another flow connection under a different name

When it comes, test it out, if it working good, discontinue the original.

boom bang connect.

If it works like crap, disconnect both.

Also, many moons ago it was said that TSTT bought out flow (or at least a substantial shareholding) which means its less of a competition between them now.

No doubt some serious high level back door dealing went on to secure that "insurance policy".

Or maybe it had something to do with TSTT targetting flow's meat and potatoes by offering TV themselves. Who knows.

Bottom line, if it's true...consumers lose and we can expect more "bess-less" service from these service providers.


Carigamers

Re: Flow Broadband - Status Thread
« Reply #304 on: August 11, 2010, 11:38:29 PM »

Offline Spazosaurus

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Re: Flow Broadband - Status Thread
« Reply #305 on: August 12, 2010, 06:19:34 AM »
I sooo pissed off with Flow right now, I cant, in good conscience, give them a tie-dye cent. (as u know, to take out a new connection you have to pay the first month's subscription up front)

Is months now I trying to get them to do something about this nonsense, they did absolutely NOTHING worthwhile. They send somebody for a 5 minutes to check the line and das it.

I say time to give them and they GPRS connection the heavy steeltoe boot.
« Last Edit: August 12, 2010, 06:21:06 AM by Captain Awesome »

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Re: Flow Broadband - Status Thread
« Reply #306 on: August 12, 2010, 10:00:15 AM »
well hoss, threatening to go back tstt eh even make Flow BLINK...hahah yea.

check...

Quote
Good day. My name is X. You may have remembered me and the issues I have been having.
 
A technician came today and reported that everything was fine with the wiring and other infrastructure at my home yet I continue to have SERIOUS issues with the service. As far as he and you all are concerned there IS no problem but this can't be further from the truth. These days it seems to work barely ok in the morning and in the night (8pm and beyond) is when everything goes wrong.
 
Is it that this problem cannot be fixed in my area? I know at least 10 people with the service in other parts of the country that are not having this issue. I need to know if I can get a resolution this week. I am completely fed up. If it can't be fixed I would have no choice but to make alternative arrangements for my internet connection needs. I can't take it anymore.

Not a call, not an email, nada. Worse company ever. NB this was sent last week Thursday eh.

So yea, I counting on the fact that I had Blink before may make things easier and quicker. I calling them every week to get a status. Nuh leaving them alone no months at all at all. Friggin flow is the worst, cah handle it. And for spite I eh paying no bill. Fcukin come and take the money from my cold dead hands. Is NOW they go call or email, but fcuk that.


Oh, and here's another mail I sent the communications manager last week again.

Quote
Good day. After many promises of being contacted with updates without follow through and promises of resolution followed by even worse service, I have decided that I have had enough.
 
I have already set in motion arrangements to have an alternative service setup and as soon as this is in place I will discontinue your 'service'. This has become absolutely necessary since my connection has proven to be totally unsatisfactory for the past few months. I will also not be paying any further bills due. Thanks a lot...for nothing.

Yea...no response. I could only imagine what they saying in they head. Well f**in go na we eh go miss yuh measely $200 a month.

dread, everything you describe here, sound like a vacation, a gift, compared to the treatment i got from tstt for 6 months
where for 4 months every single day i open a ticket about my internet not working
bill was payed every  month
my mom went into tstt every day
and raised a ticket every day
one day we went in and they said they had no record of us ever having a problem, ever raising a call, nothing.
We went postal in tstt, and all they did was raise a ticket
after many visits and many calls raising many more tickets for the next 2 months
still no fix.
the day we cancel the net, we get call every hour to see what they could do to keep our business
and i literally cuss that woman for 10 minutes straight on de fone.
then switch to flow, got net the next day.
havent had a problem in 2 years

so while i empathize, with your plight
NOTHING nothing nothing flow has done, could equate to the shaft tstt has in the past and continues to give us today
WORST ISP EVER!

Offline mailman166

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Re: Flow Broadband - Status Thread
« Reply #307 on: August 15, 2010, 11:36:18 AM »
I've been noticing different speeds whether i speedtest to flow servers in trinidad vs any outside of the flow ring.... Inside i getting 4-4.5 meg outside same 2meg speed?

Offline TriniXaeno

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Re: Flow Broadband - Status Thread
« Reply #308 on: August 15, 2010, 12:16:16 PM »
That is to be expected mailman.

Its just a numbers game with flow.

Like the 100mb connection you get to your speedstream router or that 54mb connection to your wireless router.

It's only guaranteed to the device. Everything beyond that is a crap shoot.

So flow can offer people 500MB to their gateway but once you're past their...you're limited to the bandwidth to the remote devices (web servers) which will be hindered by tons of bottlenecks (according to how many hops away they are from FLOWs gateway).

Which explains why my 10mb connection didn't feel much faster than my 5mb.

Someone mentioned this before and now I'm seeing similar.....torrent speeds gone to like 40k. Everything else seems fine. Throttlin iwmc?
« Last Edit: August 15, 2010, 11:36:04 PM by TriniWyatt »

Offline TheApprentice

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Re: Flow Broadband - Status Thread
« Reply #309 on: August 16, 2010, 09:12:11 PM »
Had my modem off for 4 days. Went on a little mini vacation.
Boot back up to see my nice 15mbps.



Yep. Level complaints to Flow resuming very soon.

Offline Fkacn_tt

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Re: Flow Broadband - Status Thread
« Reply #310 on: August 16, 2010, 11:28:48 PM »
at least your ping is some what decent
" border="0

Offline TriniXaeno

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Re: Flow Broadband - Status Thread
« Reply #311 on: August 17, 2010, 12:21:11 AM »
steups, well now I clocking about 10k

On the plus side, could leave torrents running while playing starcraft 2, because it not eating all the bandwidth

on the negative side, it will now take 34 weeks to download anything.

Offline TheApprentice

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Re: Flow Broadband - Status Thread
« Reply #312 on: August 17, 2010, 03:22:54 PM »
o_O
Flow went down all night for me.
Woke up to this:





Not complaining :D

Offline woodyear99

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Re: Flow Broadband - Status Thread
« Reply #313 on: August 17, 2010, 03:26:05 PM »
It was a lil slow yesterday for me, just checked and it ok now. Pings are usually better though.


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Re: Flow Broadband - Status Thread
« Reply #314 on: August 18, 2010, 01:01:22 AM »
apprentice, what's your results to a foreign server?

also, what are your torrent download speeds like?

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Re: Flow Broadband - Status Thread
« Reply #315 on: August 18, 2010, 09:35:46 AM »
allyuh men lucky still getting 10mbs local and about 8-10mbs to the US east coast and 4-6mbs to the west coast.
" border="0

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Re: Flow Broadband - Status Thread
« Reply #316 on: August 18, 2010, 12:17:08 PM »
Well it's not only in Trinidad, large ISPs in the US and UK also use Up to....tactics.

http://arstechnica.com/tech-policy/news/2010/08/your-worst-fears-confirmed-real-broadband-speeds-half-of-whats-advertised.ars


Quote
Your fears confirmed: "up to" broadband speeds are bogus
By Nate Anderson | Last updated about 20 hours ago

Broadband providers in the US have long hawked their wares in "up to" terms. You know—"up to" 10Mbps, where "up to" sits like a tiny pebble beside the huge font size of the raw number.

In reality, no one gets these speeds. That's not news to the techno-literate, of course, but a new Federal Communications Commission report (PDF) shines a probing flashlight on the issue and makes a sharp conclusion: broadband users get, on average, a mere 50 percent of that "up to" speed they had hoped to achieve.

After crunching the data, FCC wonks have concluded that ISPs advertised an average (mean) "up to" download speed of 6.7Mbps in 2009. That's not what broadband users got, though.

"However, FCC analysis shows that the median actual speed consumers experienced in the first half of 2009 was roughly 3 Mbps, while the average (mean) actual speed was approximately 4 Mbps," says the report. "Therefore actual download speeds experienced by US consumers appear to lag advertised speeds by roughly 50 percent."

The agency used metrics data from Akamai and comScore to make this determination, though a more accurate direct measurement is currently taking place under FCC auspices. The more accurate measurement will put small boxes in people's homes for weeks at a time, recording actual line speeds in thousands of US homes at all times of the day and night. But, until that data set is complete, Internet traffic data from Akamai and comScore will have to suffice.
When you look at actual speeds, most Americans have fairly slow service
Data source: FCC

The gap between advertisement and reality isn't a function of technology—it applied to all kinds of broadband connections, from cable to DSL to fiber. The less-than-ideal speeds aren't necessarily the "fault" of the ISP, either; crufty computers, poky routers, misconfigured WiFi, transient line noise, and Internet congestion all play a role.

Whatever the cause, though, the FCC has concluded that advertising the "up to" speed is so inaccurate (and so confusing to consumers) that something better should be tried, sort of a "nutrition label" for Internet access. The National Broadband Plan suggested something along these lines and the new FCC report supports the idea, recommending that a standard truth-in-labeling form should be drafted by the FCC, "the National Institute of Standards and Technology, consumer groups, industry and other technical experts."

The FCC has proposed a few example labels of its own:
Example broadband labels (source: FCC)

The New America Foundation last year proposed a standardized "truth-in-labeling" box with far more detail, and it used the new FCC report as a way to pitch its idea once more.
New America Foundation's prototype Schumer Box for broadband customers

For now, broadband buyers should just expect their connections to offer about half the promised maximum speed. If that gets you down, just remember: you aren't in this alone. UK broadband users also see speeds only half as fast as advertised.

Offline TheApprentice

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Re: Flow Broadband - Status Thread
« Reply #317 on: August 18, 2010, 02:50:43 PM »
apprentice, what's your results to a foreign server?

also, what are your torrent download speeds like?

I tested to New York in the earlier speedtest for 15mbps.
And well to Toronto:


I don't use torrents at all, but to RapidShare I'm getting full line speed.
Fluctuating 2mb - 3mb.
Average =



Offline Fkacn_tt

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Re: Flow Broadband - Status Thread
« Reply #318 on: August 18, 2010, 03:17:25 PM »
no torrents, how do you live guy
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Re: Flow Broadband - Status Thread
« Reply #319 on: August 18, 2010, 06:28:11 PM »
Flow: Failure as usual. Look at this shit.



TSTT



F*ck yeah bitch. FINALLY. Them fellas cah advantage me in BF just so again. F*ck you Flow, rot in hell.

Carigamers

Re: Flow Broadband - Status Thread
« Reply #319 on: August 18, 2010, 06:28:11 PM »

 


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